Delve into the world of personal computer support and gain hands-on experience in installing hardware and software, diagnosing and resolving user issues, and delivering expert technical support across diverse systems, preparing you for success in the ever-evolving IT field.
PC Support at a Glance
2 months-1 year to complete1
$891-$4,320 tuition2
- Brookhaven
- Cedar Valley
- Eastfield
- El Centro
- Mountain View
- North Lake
- Richland3
2 years to complete1
$5,940 tuition2
- Brookhaven
- Cedar Valley
- Eastfield
- El Centro
- Mountain View
- North Lake
- Richland3
What Can I Study?
I Want to Go to Work
-
Workforce Certificates
- A+ Occupational Skills Award $891 8 months
- CompTIA Information Technology Foundations $3,600 4 months
- CompTIA Server Foundations $2,160 2 months
- Google IT Professional Occupational Skills Award $891 8 months
- Help Desk Technician $4,320 4 months
- IT Support Specialist $4,320 4 months
-
Credit Certificates
- Help Desk/User Support Technician Certificate $1,782 8 months
- Information Systems Administration Foundations Certificate $1,782 8 months
Can I Get a Job?
Dallas College offers a variety of certificates and degrees to help you gain the skills you need to start working right away.
- These credentials are often considered Career and Technical Education (CTE).
- These credentials are established with the assistance and cooperation of representatives from local business, to meet local and regional employment needs.
- Higher level certificates and degrees will typically lead to a higher salary in the workforce.
- Workforce (CE) Certificates can often be completed faster than traditional credit certificates but typically do not offer college credit.
- Level 1, Level 2, Enhanced Skills certificates and others, offer college credit and are often stackable to help you build skills as you work towards an Associate Degree.
- Workforce credentials may give you college credit at Dallas College, but they may not transfer to other colleges or universities.
If you're unsure if this is the right path for you, you can talk to a Pathway Specialist for advice.
Pathway Specialist
- 972-669-6400
- PathwaySpecialist@DallasCollege.edu
What Can I Earn? Will There Be Plenty of Jobs?
Build the skills to troubleshoot computer problems and patiently help people fix them, and you’ll be in demand by a wide range of employers. Check out a few of the incredible career opportunities you’ll be ready for. Your future starts here!
Computer Network Architects
$63/hr
Median Salary
714
Job Openings
+23%
Projected Outlook
Top Skills:
- Critical Thinking
- Reading Comprehension
- Complex Problem Solving
- Systems Evaluation
- Programming
- Judgment and Decision Making
- Systems Analysis
- Active Listening
- Writing
- Speaking
Computer Network Support Specialists
$34/hr
Median Salary
470
Job Openings
+20%
Projected Outlook
Top Skills:
- Critical Thinking
- Active Listening
- Reading Comprehension
- Judgment and Decision Making
- Monitoring
- Speaking
- Active Learning
- Complex Problem Solving
- Systems Analysis
- Troubleshooting
Computer User Support Specialists
$28/hr
Median Salary
2121
Job Openings
+21%
Projected Outlook
Top Skills:
- Reading Comprehension
- Active Listening
- Speaking
- Critical Thinking
- Complex Problem Solving
- Writing
- Judgment and Decision Making
- Active Learning
- Learning Strategies
- Service Orientation
Security Management Specialists
$39/hr
Median Salary
3422
Job Openings
+14%
Projected Outlook
All jobs data gathered for Dallas/Fort Worth. Source: Dallas College Labor Market Intelligence and Lightcast4.
“I chose Dallas College since many of my friends and colleagues had attended and obtained their training and/or degrees from Dallas College, and their knowledge and skills were very well-respected. They also spoke highly of the quality of education and training they had received from Dallas College.” Read JohnThomas Reed's story.
School of Engineering, Technology, Mathematics and Sciences by the Numbers
Please review current job openings and contact your advisor to review your options. All data gathered for Dallas/Fort Worth.
Source: Dallas College Labor Market Intelligence
Find Out More About PC Support
Sign up to receive additional information about PC Support or call 972-669-6400.
School of Engineering, Technology, Mathematics and Sciences
- 972-238-6248
- AskETMS@dallascollege.edu
Dallas College
- 972-669-6400
- Text College to 214-978-6457
- StudentHelp@DallasCollege.edu
1Length of time is based on catalog degree plans. Prerequisites may be required, which are not included in this estimate. For most programs, full-time student status is assumed, a minimum of 12 credit hours per semester.
2Cost is based on tuition rates for program hours for Dallas County residents. The price of most required learning materials (books, software, supplies, etc.) is included with the price of tuition. Visit our Paying for College site to learn more about cost, financial aid, scholarships and more.
3Each location offers a unique combination of certificate and degree options. Not all degree and certificate offerings are available for admission/start at all campuses every semester.
4A portion of Lightcast’s data comes from O*NET Online by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Lightcast has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.