Student Call Center
Hours of Operation:
Monday to Friday, 8 a.m. to 10 p.m.
Saturday, 10 a.m. to 5 p.m.
Sunday, 10 a.m. to 5 p.m.
972-669-6400 (voice)
217-472-4745 (text)
Our call center agents can review the following items in your student record and answer general questions about procedures:
Financial Aid
- Application status
- Identifying missing documents
- Verification status
- SAP status
- Award status
- Award eligibility
Admissions
- Application status
- Meningitis records status
- TSI testing status
- Receipt of transcripts
Success Coaching
- Program of study
- Academic standing
- Enrollment eligibility
- Current classes enrolled
- Previous classes enrolled
- Transfer course credit
- GPA and total drop count
For questions specific to your situation, such as degree planning, financial aid appeals and TSI testing referrals, please contact the appropriate department by phone, video chat or in person during weekday business hours.
- Financial Aid Contacts and Hours
- Admissions Contact Info
- Success Coaching Contacts and Hours
- College Coach—New applicants who need help with the application or admissions steps should contact their college coach.
- Workforce and Continuing Education—Get help with various topics, including grant opportunities and WorkReadyU programming.
Additional Ways To Contact Us
Text Us
For general questions about Dallas College, text COLLEGE to 214-978-6457.
Email Us
Our Student Support Team is available to help at StudentHelp@DallasCollege.edu.
You can also find department-specific email addresses on our department contact information page.
Chat With Us
Our ChatBot, Ali, is available 24/7 to help answer your questions.
You’ll see the Chat With Us icon pop up on this page and others. Just type in your question, and Ali will do her best to help.
Main Campuses
Brookhaven
972-860-4700
Cedar Valley
972-860-8201
Eastfield
972-860-7100
El Centro
214-860-2000
Mountain View
214-860-8680
North Lake
972-273-3000
Richland
972-238-6100
- West Dallas Center
972-391-1400 - Garland Center
214-360-1200 - Dental Hygiene Center
214-860-2301 - Coppell Center
972-860-4700 - Irving Center
214-891-1342 - Downtown Health Sciences Center
972-860-5001 - Pleasant Grove Center
972-860-5300 - Bill J. Priest Center
214-860-5900 - Richland Collegiate High School
972-761-6888
College Operations
Administrative Office
214-378-1500
LeCroy Center
972-669-6400
Service Center
972-860-7700
Police & Emergency
- Call 911 from any campus phone
- Call 972-860-4290 when using a cellphone or non-campus phone
Take Your Next Step
Dallas College offers many different avenues for students interested in starting a career, preparing to transfer or just learning a new skill.
Sign up to receive additional information and get started.
Dallas College
- 972-669-6400
- Text College to 214-978-6457
- StudentHelp@DallasCollege.edu