FAQs and Updates About Virtual Desktop
Yes. You may save your work on the virtual computers and access the files within the virtual environment. Your Desktop, Documents, and Pictures folders automatically sync with your virtual desktop. All Dallas College students have access to 1TB (terabyte) of OneDrive (cloud) storage.
Students are encouraged to visit the Multi-Factor Authentication webpage.
Yes. Each virtual desktop has a screen reader (JAWS) and magnifier (ZoomText) application to help students with limited vision.
Call the Help Desk at 866-374-7169.
Yes. Students can print from within the virtual desktop.
Please see the instructions on how to sign in using Rapid ID.
Yes, the desktop session will need a few adjustments before you can run your projects or files. Please call the Help Desk at 866-374-7169 for assistance.
The remote desktop client offers a smoother, more responsive experience, especially for high-performance programs. Interactive Technology, Engineering, and Creative Arts and Design desktops will perform better with the RD Client compared to the web version.
Download and install the application: