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MFA Step 2: Download the MFA App

​​​Downloading the MFA App Onto Your Device

Users will download the Authenticator app to their chosen verification device. (e.g., a tablet or phone).

Step 1:

Search for the Microsoft Authenticator app on your device’s App store.

screenshot of the Microsoft Authenticator App on the apple app store and google play store

Step 2:

Download and install the app on the designated device.

Get Help

If you run into any issues with setting up the multi-factor authentication feature, please:

Frequently Asked Questions

Is MFA mandatory? What services require MFA? What do I do if I get a new phone?

Read FAQs

Call Technical Support

  • Available 24/7
  • 972-669-6402
  • Dual Credit Students: 972-669-6555

Email the Service Desk

Updated September 5, 2025