Virtual Success Coaching (Advising) Services
Success Coaching offices will be closed this Friday, Sept. 19, on all campuses, including virtual, for professional development. The office will be fully operational on Monday, Sept. 22.
Speak with a Dallas College representative by joining one of our virtual sessions:

Virtual Success Coaching
Monday-Friday, 8 a.m.- Midnight
- Register for classes
- Add a class or drop a class
- Schedule changes
- Ask a success coach a question
- Join us during the day or late at night
If the wait is too long for virtual advising, consider visiting us in person at your nearest campus. You can also get your questions answered via text at 217-472-4745, Monday-Sunday, 8 a.m.-midnight.
Virtual Evening Group Advising Sessions
Monday-Friday, 6 p.m. & 8:30 p.m.
Group advising is an essential component of student success. Group advising offers avenues of support that help students adjust to college life, reinforce and improve skills vital to persistence in college, and develop skills that support success.

More About Virtual Evening Group Advising Sessions
To register online for credit classes, you must be able to log in to eConnect and have documented in your Dallas College student record:
- Must be a current student or have attended within the last three years.
- An academic standing of good.
- No restrictions, blocks or holds on your student record.
- TSI statuses of complete, exempt, waived or have taken an approved TSI test in reading, writing and math. Students who have not met or passed TSI requirements should visit with an advisor before registering or dropping classes.
- Valid email address.
- Navigate – we will use the Group Advising appointment feature in Navigate EAB. (Choose the Success Coaching care unit, then specify the desired group option within the ability settings, which will allow settings of a maximum number of students per appointment, effectively creating a group advising session.
- Students will be able to access a link on Dallas College website, Virtual Success Coaching landing page to sign up/make appointment for group sessions.
Your safety and privacy matters! In a virtual advising environment, it is important to take steps to ensure the privacy and security of your advising session. Please abide by the following for each virtual advising session:
- Do not use the session while you are driving or where such use creates an unsafe hazard for you or others.
- Join the session from a private location (away from roommates or in a public space where others may overhear your conversation). Without a FERPA waiver on file prior to the session, we cannot speak with your parents/guardians or others.
- Please observe rules of “netiquette” and decorum, such as being respectful and avoiding interruptions during the session.
- Have a headset with microphone ready (your cell phone headset will work great!)
- Wear appropriate attire (think “No Shirt, No Service”)
- To connect, you must grant permission to use the microphone and camera.
If students are NOT eligible for group advising, they will be directed to schedule an appointment for assistance.
Other Ways to Get Help from a Success Coach
In-Person Hours
- Mon-Thurs: 8 a.m. - 7 p.m.
- Fri: 8 a.m. - 5 p.m.
- Sat-Sun: Closed
- Visit a Campus
- Make a Success Coach Appointment
Call, Email, Text or Chat With Us
- 972-669-6400 (voice)
- 217-472-4745 (text)
- Email Our Recruitment and Enrollment Readiness Coaches
- Join a Virtual Drop-In for Live Assistance
- Schedule an Online Appointment
Phone, Text, Email and Chat Hours
- Mon-Fri: 8 a.m. - 10 p.m. (phone & text)
- Sat: 10 a.m. - 5 p.m. (phone & text)
- Sun: 10 a.m. - 5 p.m. (phone & text)
- Mon-Fri: 8 a.m. - midnight (email)
- Mon-Fri: 8 a.m. - midnight (chat)
Success Coaches
In the old days, we called them advisors, and their primary function was focused on registration-related assistance. But they do so much more for you today. Learn how a Success Coach can help you.